Seasonal Retail Associate: Fast Checkout & Customer Care

Michaels; Town of Riverhead (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels in LI-RIVERHEAD, NY is seeking a store team member to help customers locate products, provide friendly checkout, and support merchandise recovery. You will engage shoppers in rewards programs, assist with BOPIS/SFS, and uphold store standards.

The role involves stocking, unloading trucks, rotating stock, and following SOPs. Flexibility for nights, weekends, and early mornings is required; prior retail experience is preferred.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers locate products and provide solutions.
• Provide fast, friendly checkout with cash handling.
• Enroll customers in Rewards program and Private Label Credit Cards.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes (BOPIS and SFS).
• Stocking, truck unloading, and planogram (POGs) processes.
• Maintain merchandise in-stock and recovery; process returns/go-backs.

Skills

Customer service

Cash handling

Sales assistance

Job description

Michaels in LI-RIVERHEAD, NY is seeking a store team member to help customers locate products, provide friendly checkout, and support merchandise recovery. You will engage shoppers in rewards programs, assist with BOPIS/SFS, and uphold store standards.

The role involves stocking, unloading trucks, rotating stock, and following SOPs. Flexibility for nights, weekends, and early mornings is required; prior retail experience is preferred.