Seasonal Retail Associate — Customer Service & POS Pro

Columbia Sportswear Company; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Wellness Time Off

Job summary

Columbia Sportswear Company is seeking a Retail Associate in Columbus, OH to serve as a brand ambassador and deliver memorable in-store experiences through positive customer interaction.

You will answer questions, recommend products, support store leadership, and help maintain visual standards while contributing to store profitability through efficient product flow and accurate POS transactions.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and POS systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Skills

Inventory systems

POS systems

Retail software tools

Job description

Columbia Sportswear Company is seeking a Retail Associate in Columbus, OH to serve as a brand ambassador and deliver memorable in-store experiences through positive customer interaction.

You will answer questions, recommend products, support store leadership, and help maintain visual standards while contributing to store profitability through efficient product flow and accurate POS transactions.