Retail Associate: Customer Experience & POS Pro

Columbia Sportswear; Daytona Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k with company match

Employee discounts

Wellness time off

Job summary

Columbia Sportswear Company is hiring a Retail Associate to serve as a brand ambassador, delivering exceptional in-store experiences through proactive customer interaction and product recommendations. You will support the Store Leadership team and uphold Columbia's values in service and teamwork.

The role emphasizes problem-solving and sales skills, a focus on customer questions, and maintaining merchandising standards while assisting with checkout and loyalty connections. //

Qualifications

• 2 years or less experience in retail or related role.
• Experience operating inventory and POS systems.
• Must be 16 years of age or older.

Responsibilities

• Provide exceptional customer service by addressing questions, product features, and availability; recommend options to meet customer needs.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise as needed.
• Perform cash register transactions (sales, returns, exchanges, loyalty) accurately and efficiently.
• Support store profitability by managing product flow and inventory accurately.

Skills

Inventory systems

POS systems

Retail software

Education

High School Diploma or GED preferred

Job description

Columbia Sportswear Company is hiring a Retail Associate to serve as a brand ambassador, delivering exceptional in-store experiences through proactive customer interaction and product recommendations. You will support the Store Leadership team and uphold Columbia's values in service and teamwork.

The role emphasizes problem-solving and sales skills, a focus on customer questions, and maintaining merchandising standards while assisting with checkout and loyalty connections. //