Seasonal Retail Associate - Customer Service & Framing

Michaels; Newburgh (IN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k) match

Employee Assistance Program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

Michaels is hiring for a store associate in Newburgh, NY. You will assist customers, manage checkout transactions, and promote the Rewards program and Private Label Credit Cards. You’ll help with truck unloading, stocking, and maintaining shelves for a well-merchandised store.

The role involves omnichannel support (BOPIS and SFS), safety and shrink programs, and performing standard operating procedures while delivering top-notch customer service. Evening/weekend shifts may apply.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Maintain store recovery and in-stock conditions; handle returns and go-backs
• Support shrink and safety programs and adhere to SOPs and company policies
• Interact professionally with customers and team members; model company values

Skills

Customer service

Cash handling

Retail experience

Job description

Michaels is hiring for a store associate in Newburgh, NY. You will assist customers, manage checkout transactions, and promote the Rewards program and Private Label Credit Cards. You’ll help with truck unloading, stocking, and maintaining shelves for a well-merchandised store.

The role involves omnichannel support (BOPIS and SFS), safety and shrink programs, and performing standard operating procedures while delivering top-notch customer service. Evening/weekend shifts may apply.