Seasonal Retail Associate - Customer Experience Pro

The TJX Companies, Inc.; Moraga (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care FSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

HomeGoods, part of The TJX Companies, Inc., is hiring at our Moraga, CA store to deliver an outstanding customer experience. You will engage customers, maintain a clean environment, and support store operations while adhering to policies and loss-prevention standards.

Responsibilities include assisting customers, processing purchases, promoting loyalty programs, and contributing to a positive team culture. Prior retail experience is a plus, and lifting may be required.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to change.
• Able to lift heavy objects with or without accommodation.
• Retail experience preferred.

Responsibilities

• Model established customer experience practices with customers.
• Accurately rings purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures.
• Prepares merchandise for the sales floor following standards.
• Participates in store recovery and maintains cleanliness.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Detail-oriented

Lift heavy objects

Job description

HomeGoods, part of The TJX Companies, Inc., is hiring at our Moraga, CA store to deliver an outstanding customer experience. You will engage customers, maintain a clean environment, and support store operations while adhering to policies and loss-prevention standards.

Responsibilities include assisting customers, processing purchases, promoting loyalty programs, and contributing to a positive team culture. Prior retail experience is a plus, and lifting may be required.