Seasonal Retail Associate — Customer Experience Focus

The TJX Companies, Inc.; West Hartford (CT); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Credit union

Referral bonuses

Scholarship program

Adoption assistance

Job summary

Marshalls in West Hartford, CT is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage customers, maintain a clean store, and support operating standards across merchandising and loss prevention as needed.

The role requires excellent service, flexible hours, strong communication, and the ability to lift heavy objects. You may rotate across departments to assist business needs, with retail experience a plus.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and respond to changes in direction.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Ring purchases/returns accurately and maintain store standards.
• Support merchandising, stock preparation, and loss prevention as needed.
• Participate in store recovery and maintain cleanliness throughout the day.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Physical stamina

Tools

POS system

Job description

Marshalls in West Hartford, CT is seeking a customer-focused associate to deliver a high-quality shopping experience. You will engage customers, maintain a clean store, and support operating standards across merchandising and loss prevention as needed.

The role requires excellent service, flexible hours, strong communication, and the ability to lift heavy objects. You may rotate across departments to assist business needs, with retail experience a plus.