Seasonal Retail Associate — Customer Experience & Discounts

The TJX Companies, Inc.; Columbia (MD); In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation

Descrizione del lavoro

The TJX Companies, Inc. operates HomeGoods in Columbia, MD. This role focuses on delivering a highly satisfied customer experience, engaging with customers, and maintaining a clean, organized store environment across responsibilities including sales, merchandising, and loss prevention adherence.

Cross-training may occur across store areas to support business needs. Successful candidates demonstrate strong customer service, flexibility, and teamwork in a fast-paced retail setting.

Competenze

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Mansioni

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Conoscenze

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Lifting heavy objects

Teamwork

Retail experience

Descrizione del lavoro

The TJX Companies, Inc. operates HomeGoods in Columbia, MD. This role focuses on delivering a highly satisfied customer experience, engaging with customers, and maintaining a clean, organized store environment across responsibilities including sales, merchandising, and loss prevention adherence.

Cross-training may occur across store areas to support business needs. Successful candidates demonstrate strong customer service, flexibility, and teamwork in a fast-paced retail setting.