Seasonal Retail Associate — Customer Experience Champion

Winners Merchants International, L.P.; United States; On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

HomeGoods, part of TJX Companies, is hiring a store associate to deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store. You will promote credit and loyalty programs, ensure accuracy in transactions, and uphold loss-prevention standards.

The role may be cross-trained across store areas to support the business. We seek individuals with excellent customer service, strong communication, and attention to detail who can adapt to a flexible

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

customer service

communication

multi-tasking

flexible schedule

attention to detail

Job description

HomeGoods, part of TJX Companies, is hiring a store associate to deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store. You will promote credit and loyalty programs, ensure accuracy in transactions, and uphold loss-prevention standards.

The role may be cross-trained across store areas to support the business. We seek individuals with excellent customer service, strong communication, and attention to detail who can adapt to a flexible