Seasonal Retail Associate - Customer Experience Champion

The TJX Companies, Inc.; Germantown (TN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Credit union

Referral bonuses

Job summary

Marshalls is part of The TJX Companies, Inc. and is looking for a store associate to deliver a highly satisfying customer experience while keeping the store clean and organized.

You will engage with customers, support store operations, promote credit and loyalty programs, and collaborate with peers to meet business needs. Starting pay ranges from USD 13.00 to 13.50 per hour, with a comprehensive benefits package and growth opportunities within Marshalls and the TJX family.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

Marshalls is part of The TJX Companies, Inc. and is looking for a store associate to deliver a highly satisfying customer experience while keeping the store clean and organized.

You will engage with customers, support store operations, promote credit and loyalty programs, and collaborate with peers to meet business needs. Starting pay ranges from USD 13.00 to 13.50 per hour, with a comprehensive benefits package and growth opportunities within Marshalls and the TJX family.