Weekend Retail Cleaner & Customer Experience Associate

The TJX Companies, Inc.; Bridgeport (WV); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Referral bonuses

Medical/dental/vision

Job summary

Marshalls, part of The TJX Companies, is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, process transactions, and support store operations in a fast-paced environment.

The role emphasizes teamwork, adherence to policies, and participation in credit/loyalty programs while maintaining a clean, safe store. A flexible schedule is required.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established procedures.
• Accurately processes and prepares merchandise for the sales floor following procedures.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Detail orientation

Multi-tasking

Teamwork

Job description

Marshalls, part of The TJX Companies, is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, process transactions, and support store operations in a fast-paced environment.

The role emphasizes teamwork, adherence to policies, and participation in credit/loyalty programs while maintaining a clean, safe store. A flexible schedule is required.