Seasonal Retail Associate - Customer Experience

The TJX Companies, Inc.; Seattle (WA); On-site; USD 29,000 - 44,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) plan

Career growth

Job summary

HomeGoods, a TJX Companies, Seattle store, is seeking a customer-first team member to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean sales floor, and support store operations while following loss prevention and merchandising standards.

You will join a diverse, collaborative environment with opportunities for development and advancement across TJX’s family of brands.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned
• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Job description

HomeGoods, a TJX Companies, Seattle store, is seeking a customer-first team member to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean sales floor, and support store operations while following loss prevention and merchandising standards.

You will join a diverse, collaborative environment with opportunities for development and advancement across TJX’s family of brands.