Seasonal Retail Associate – Customer Experience

The TJX Companies, Inc.; Riverton (UT); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Job summary

The TJX Companies, Inc. operates HomeGoods in Riverton, Utah. This role focuses on delivering a highly satisfying customer experience, maintaining store standards, and supporting various store areas as needed to meet business needs.

Candidates should have strong customer service skills, be able to multitask, and work a flexible schedule. The position offers opportunities for growth and development within a Fortune 100 company and the world's leading off-price retailer.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. operates HomeGoods in Riverton, Utah. This role focuses on delivering a highly satisfying customer experience, maintaining store standards, and supporting various store areas as needed to meet business needs.

Candidates should have strong customer service skills, be able to multitask, and work a flexible schedule. The position offers opportunities for growth and development within a Fortune 100 company and the world's leading off-price retailer.