Seasonal Retail Associate: Customer Experience

The TJX Companies, Inc.; New Jersey; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/Dental/Vision coverage

Health Savings Account (HSA)

Life insurance

Short/Long-term disability

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Retail Associate at USA HomeGoods Store Brick NJ to deliver a highly satisfying customer experience, maintain an organized store environment, and support operations across departments.

Responsibilities include executing customer service standards, processing transactions, promoting loyalty programs, and upholding merchandising and safety guidelines. Strong communication and adaptability are essential for success in a fast-paced retail setting.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and procedures.
• Prepares merchandise for the sales floor following company standards.
• Initiates store recovery and maintains cleanliness and organization.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety initiatives.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Physical stamina

Job description

The TJX Companies, Inc. is seeking a Retail Associate at USA HomeGoods Store Brick NJ to deliver a highly satisfying customer experience, maintain an organized store environment, and support operations across departments.

Responsibilities include executing customer service standards, processing transactions, promoting loyalty programs, and upholding merchandising and safety guidelines. Strong communication and adaptability are essential for success in a fast-paced retail setting.