Seasonal Retail Associate — Customer Experience

The TJX Companies, Inc.; Bayonne (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Associate discount

401(k) plan

Medical benefits

Job summary

The TJX Companies, Inc. is seeking a Customer Service oriented associate for the HomeGoods Bayonne store.

You will deliver a highly satisfying customer experience while maintaining a clean and organized store environment and supporting various store areas as needed. Responsibilities include handling purchases, promoting credit/loyalty programs, supporting merchandising standards, and contributing to safety and loss-prevention goals.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Able to respond to changes or unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a Customer Service oriented associate for the HomeGoods Bayonne store.

You will deliver a highly satisfying customer experience while maintaining a clean and organized store environment and supporting various store areas as needed. Responsibilities include handling purchases, promoting credit/loyalty programs, supporting merchandising standards, and contributing to safety and loss-prevention goals.