Seasonal Retail Associate: Customer Experience

The TJX Companies, Inc.; Grand Rapids (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Scholarship program

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a customer-focused team member at our HomeGoods location in Grand Rapids, MI.

You will deliver a highly satisfying shopper experience, engage customers, and uphold store standards while collaborating with teammates to maintain a clean, organized, and welcoming environment. You’ll participate in checkout, promotions, and loyalty programs, with a flexible schedule to meet business needs and a strong emphasis on respectful communication and teamwork.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with customers and coworkers.
• Supports and embodies a positive store culture with honesty, integrity and respect.
• Accurately rings purchases/returns and counts change.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and procedures.
• Prepares merchandise for the sales floor per procedures.
• Participates in store recovery and cleanliness routines.
• Maintains safe environment and supports shrink reduction goals.
• Performs other duties as assigned.

Skills

Customer service

Communication

Flexibility

Multitasking

Job description

The TJX Companies, Inc. is seeking a customer-focused team member at our HomeGoods location in Grand Rapids, MI.

You will deliver a highly satisfying shopper experience, engage customers, and uphold store standards while collaborating with teammates to maintain a clean, organized, and welcoming environment. You’ll participate in checkout, promotions, and loyalty programs, with a flexible schedule to meet business needs and a strong emphasis on respectful communication and teamwork.