Seasonal Retail Associate: Customer Experience

The TJX Companies, Inc.; Alexandria (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision insurance

Life insurance

Paid parental leave

Job summary

The TJX Companies, Inc. operates HomeGoods and other brands, offering diverse retail opportunities across multiple locations. This position focuses on delivering a highly satisfied customer experience, adhering to store standards, and supporting overall operations.

You may cross-train in various store areas to meet business needs and maintain a clean, organized environment. You will engage customers, promote loyalty programs, and participate in ongoing loss prevention and safety initiatives,

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back per procedures.
• Maintains merchandising standards and processes merchandise for sales floor.
• Supports store recovery and safety standards.

Skills

Customer service

Multi-tasking

Communication

Attention to detail

Job description

The TJX Companies, Inc. operates HomeGoods and other brands, offering diverse retail opportunities across multiple locations. This position focuses on delivering a highly satisfied customer experience, adhering to store standards, and supporting overall operations.

You may cross-train in various store areas to meet business needs and maintain a clean, organized environment. You will engage customers, promote loyalty programs, and participate in ongoing loss prevention and safety initiatives,