Seasonal Restaurant Server

Hotel Lucine; Galveston (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

Hotel Lucine is seeking a dining room server to welcome guests, present menus, take and deliver orders, and ensure excellent guest service in a fast-paced environment.

The role includes upselling beverages and menu items, maintaining table settings, and regular collaboration with kitchen and service staff to provide a seamless dining experience.

Qualifications

• Greet guests at assigned tables and ensure each guest has a dining room menu
• Offer, sell and obtain cocktail orders from guests
• Know menu, prices, daily specials and plating procedures
• Upsell/suggestively sell food and beverages by describing items to increase check average
• Maintain knowledge of current in-house and company marketing programs
• Prepare and deliver room service or take-out orders as requested

Responsibilities

• Greet guests at assigned tables and ensure each guest has a dining room menu.
• Offer, sell and obtain cocktail orders from guests.
• Obtain the meal order and input into POS for kitchen staff to prepare.
• Serve food once prepared and check guest needs.
• Return to tables to suggest desserts and deliver the check after meals.
• Clear dishes and reset tables for service, restocking condiments as needed.
• Attend staff meetings and assist with opening/closing duties.

Job description

• Greet guests at assigned tables and ensure each guest has a dining room menu
• Offer, sell and obtain cocktail orders from guests
• Obtain the meal order and put into POS for kitchen staff to prepare
• Serve the food once prepared and ensure guests have everything they need
• Return to assigned tables periodically to see if additional items are desired. When guests have completed their meal, suggest a dessert. After completion of the meal or dessert, deliver the check
• Remove dirty dishes and silverware, place them in respective trays
• Prepare tables for service - wipe clean, set with clean linen, glassware, and silverware, properly placed; place condiments in an attractive fashion. May concentrate all his/her efforts on service during rush periods
• Know menu, menu prices, composition of food and beverage menu items; familiarity with all daily specials and with proper plating procedures
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average
• Requires familiarity with all daily specials and with proper plating procedures
• Refill all condiments and server station supplies at the end of each shift
• Maintain food and beverage control (i.e. pre-check machine, portion control, liquor control); follow guidelines and practices outlined in TIPs training
• Attend regular staff and training meetings
• Perform opening & closing work as requested
• Maintain knowledge of current in-house and company marketing programs
• Prepare and deliver room service or take-out orders as requested