Seasonal Resort Bellperson & Guest Concierge

Alterra; United States; Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Ski passes for dependents

Free skiing at all Alterra Resorts

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Résumé du poste

Alterra is seeking seasonal hotel/valet staff at Mammoth Mountain to greet guests, assist with luggage and valet services, and provide information about rooms, the ski area, and local amenities.

The role requires a high school diploma and 2+ years in guest service or related fields, with a professional demeanor and excellent communication. Expect a fast-paced, guest-focused environment in the mountains.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years of guest service, public relations or sales experience.
• Hotel or Resort experience preferred.
• Strong work ethic and professional demeanor.
• Ability to communicate with guests, employees & management.

Responsabilités

• Meets and greets guests as they arrive at the resort; opens car doors and welcomes guests to the hotel.
• Offers guests assistance with valet services and luggage; moves luggage to bell carts; assists with parking.
• Provides information about rooms, hotel, ski area and local area; assists guests with valet parking; offers ski valet services; assists front desk with newspapers, packages and towels.
• Completes daily checklist to maintain the overall appearance of the hotel and guest experience; includes snow shoveling, trash removal and light cleaning; cross-training in other departments.

Connaissances

Guest service

Communication

Professional demeanor

Customer focus

Problem solving

Formation

High School Diploma or equivalent

Description du poste

Alterra is seeking seasonal hotel/valet staff at Mammoth Mountain to greet guests, assist with luggage and valet services, and provide information about rooms, the ski area, and local amenities.

The role requires a high school diploma and 2+ years in guest service or related fields, with a professional demeanor and excellent communication. Expect a fast-paced, guest-focused environment in the mountains.