Seasonal Remote Tax Team Lead & Coach

H&R Block, Inc.; Missouri; Remote; USD 35,000 - 52,000; Full time

Job summary

H&R Block, Inc. is seeking a Seasonal Lead Virtual Tax Professional to lead a remote team of Virtual Tax Professionals, ensuring accurate tax outcomes and a consistent client experience.

The role blends people leadership with hands-on tax guidance and quality oversight in a fully virtual setting. You will recruit, train, and coach the team, manage schedules, monitor performance, and ensure compliance with IRS requirements while supporting client escalations in a distributed environment.

Qualifications

• Lead and coach remote teams effectively.
• 3 years of tax preparation and/or tax research.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Recruit, interview, and hire seasonal Virtual Tax Professionals.
• Deliver training on tax policies, transcript analysis, virtual platforms, and workflow systems.
• Create, manage, and adjust team schedules to support coverage and performance goals.
• Monitor attendance, productivity, and compliance with virtual work expectations.
• Review performance metrics and provide timely coaching and feedback.
• Foster a collaborative and inclusive virtual work environment.
• Provide technical tax support and guidance on complex tax scenarios.
• Ensure adherence to IRS requirements and company compliance standards.
• Support client escalations and virtual service delivery as needed.

Skills

Remote leadership

Communication skills

Virtual work experience

Flexible hours

Internet speed 15 Mbps

Supervisory experience

Tax prep experience

Education

High school diploma

Bachelor's degree

Tools

AI productivity tools

Job description

H&R Block, Inc. is seeking a Seasonal Lead Virtual Tax Professional to lead a remote team of Virtual Tax Professionals, ensuring accurate tax outcomes and a consistent client experience.

The role blends people leadership with hands-on tax guidance and quality oversight in a fully virtual setting. You will recruit, train, and coach the team, manage schedules, monitor performance, and ensure compliance with IRS requirements while supporting client escalations in a distributed environment.