Seasonal Public Area Attendant

Trailborn Hotels & Resorts; Highlands (NC); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Medical (with company contribution)

Dental (with company contribution)

Vision (with company contribution)

Paid Time Off

401(k) (with company match)

Sick Time

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

Trailborn Hotels & Resorts in Highlands, North Carolina is looking for dedicated Housekeeping staff to ensure cleanliness throughout the resort. Responsibilities include cleaning public areas, assisting guests, and managing time effectively. Candidates should have at least 1 year of cleaning experience, strong attention to detail, and the ability to work flexible shifts, including weekends and holidays. The position offers competitive pay at $20/hour and various benefits such as medical and dental coverage.

Qualifications

• 1+ years of cleaning experience, preferably in a hotel or resort
• Ability to lift and move items up to 20 pounds
• Flexibility to work various shifts including weekends and holidays

Responsibilities

• Provide excellent cleaning services to guests
• Maintain cleanliness of public areas on an hourly basis
• Assist guests with questions and requests

Skills

Attention to detail

Time management

Physical stamina

Customer service

Job description

Our Housekeeping Team is responsible for maintaining the cleanliness of the entire resort with precise attention to detail. Public Area Attendants work diligently to ensure that the cleanliness of all public areas, including, but not limited to: Lobby, Restrooms, and Meeting Spaces.

About Our Values

We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.

Functions

• Provide excellent and consistent cleaning service to all guests during the shift.
• Assist guests with questions and requests when approached by being aware of events and activities available at the resort
• Maintain good time management and always completing tasks with a sense of urgency
• Promptly clean and sanitize all public areas on an hourly routine
• Actively follow safety and security procedures
• Recognize and dispatch any maintenance items or safety hazards to the appropriate team member

Minimum Qualifications

• Ability to accurately and efficiently report information
• Maintain a neat and clean personal appearance and work environment at all times
• Physical stamina and mobility, including ability to work in hot and cold conditions, lift, reach, kneel, and/or bend for up to eight hours a day
• Flexibility to work weekdays, weekends, and holidays
• 1+ years of cleaning experience. Experience in a hotel or resort setting is preferred.

Physical Requirements

• Must be able to remain upright continuously on a firm surface for an 8–10-hour shift.
• Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
• Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
• Must be able to ascend to 12 feet in height on a ladder.
• Must be able to position oneself appropriately to efficiently make beds, carry trash, vacuum, sweep, dust and be able to assist guests with luggage and set up event rooms.

Employment Options

• Full Time
• Part Time
• Seasonal

Company Benefits and Perks

• Medical (with company contribution)
• Dental (with company contribution)
• Vision (with company contribution)
• Paid Time Off
• 401(k) (with company match)
• Sick Time
• Employee Dining Discounts
• Employee Marketplace Discounts

Schedule

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

Pay Rate

$20.00/hour

Job Status

Seasonal Part Time, Seasonal Full Time

FLSA

Non-Exempt

Equal Employment Opportunity

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

If you require assistance or an accommodation due to a disability, please inform us during your application process.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.