Seasonal PT Backroom & Customer Experience Associate

The TJX Companies, Inc.; Virginia Beach (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

TJ Maxx in Virginia Beach is seeking a store associate to deliver a highly satisfying customer experience across all customer interactions. You will engage customers, maintain a clean and organized store, and support operations, merchandise standards, and loss prevention goals.

Responsibilities include ringing up purchases, promoting credit/loyalty programs, stocking/merchandising, and assisting in store recovery.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Adaptability

Job description

TJ Maxx in Virginia Beach is seeking a store associate to deliver a highly satisfying customer experience across all customer interactions. You will engage customers, maintain a clean and organized store, and support operations, merchandise standards, and loss prevention goals.

Responsibilities include ringing up purchases, promoting credit/loyalty programs, stocking/merchandising, and assisting in store recovery.