Seasonal Toy & Pop-Culture Retail Associate

Pop Mart; Culver City (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Product training

Collaborative team environment

Career development opportunities

Paid leave as required by law

Job summary

POP MART in Culver City, CA is seeking a Seasonal Sales Associate to deliver exceptional customer experiences, promote POP MART products, and support holiday operations. The role involves greeting customers, sharing character stories, processing transactions, and keeping the store clean and organized.

You will work with a dynamic retail team, learn product information, and assist with merchandising and stock replenishment during the busy season.

Qualifications

• Strong customer service mindset and ability to engage shoppers.
• Excellent communication and interpersonal skills for diverse customers.
• Ability to work in a fast-paced retail environment and support peak periods.

Responsibilities

• Deliver an exceptional customer experience by greeting shoppers and offering friendly, knowledgeable service.
• Share product knowledge and excitement for POP MART characters to help customers discover items they love.
• Process customer transactions accurately using point-of-sale systems.
• Assist with merchandising, stock replenishment, and inventory control.
• Maintain a clean, visually appealing store aligned with POP MART brand standards.
• Support store leadership during peak periods and manage customer traffic.

Skills

Customer service

Communication

Teamwork

Adaptability

Organizational skills

Sales oriented

Education

High school diploma or equivalent

Tools

POS systems

Job description

POP MART in Culver City, CA is seeking a Seasonal Sales Associate to deliver exceptional customer experiences, promote POP MART products, and support holiday operations. The role involves greeting customers, sharing character stories, processing transactions, and keeping the store clean and organized.

You will work with a dynamic retail team, learn product information, and assist with merchandising and stock replenishment during the busy season.