Seasonal Pier Transportation Specialist

Nautilus International Holding Corporation; Seattle (WA); On-site; USD 31,000 - 32,000; Part time

Job summary

Nautilus International Holding Corporation in Seattle is seeking a part-time Seasonal Pier Transportation Agent to greet guests and manage transportation logistics at the cruise terminal, assisting with transfers to buses and handling guest inquiries.

You will log transportation data on tablets, coordinate with the Pier Transport Supervisor, and ensure safe, timely transfer procedures while maintaining high guest service standards.

Qualifications

• Elevated verbal & written communication skills.
• Ability to interact and work at all levels as a team member.
• Problem-solving techniques.
• Flexibility/adaptability to change while multi-tasking.
• Discretion.
• Integrity.

Responsibilities

• Attend briefing with Transportation Supervisor to review total expected transfer counts and coach dispatch information.
• Ability to utilize handheld tablets for logging transportation or for guest check in.
• Work with Pier Transport Supervisor to ensure all drivers know what the expected avg. counts are per coach.
• Direct guests to transfer buses and maintain counts for departure logs. Report any issues with these counts immediately to Pier Transport Supervisor.
• Once bus is loaded communicate to all debarkation passengers on the bus procedures when arriving to the airport with scripted speech.
• Ensure buses are loaded to designated capacity.
• Communicate to Pier Transportation Lead/Supervisor if there are any ADA personnel on board any departed bus from the pier.
• Work with Pier Transport Supervisor to update airport transportation Lead/Supervisor on departed coaches, coach number, and time departed pier during debark as necessary.
• Answer general questions in an accurate and pleasant manner and provide pertinent information regarding boarding and sailing.
• Perform other job-related duties as assigned for the continuity & success of the operation day.

Skills

Verbal & Written Communication

Team Collaboration

Problem Solving

Flexibility

Discretion

Integrity

Job description

Nautilus International Holding Corporation in Seattle is seeking a part-time Seasonal Pier Transportation Agent to greet guests and manage transportation logistics at the cruise terminal, assisting with transfers to buses and handling guest inquiries.

You will log transportation data on tablets, coordinate with the Pier Transport Supervisor, and ensure safe, timely transfer procedures while maintaining high guest service standards.