Seasonal Part-Time Retail Customer Service Associate

Michaels; Manassas (VA); On-site; USD 18,000 - 21,000; Part time

Job summary

Michaels is seeking a Seasonal Part-time Service Team Member in Manassas, VA. You’ll assist customers, manage checkout with standard cash handling, and help with store operations. The role includes omnichannel duties like BOPIS/SFS, truck unloading, stocking, and planogram maintenance.

We value teamwork, positive attitudes, and a commitment to the Michaels brand. Weekend, night, and early morning shifts are possible.

Qualifications

• Retail or customer service experience preferred.
• Familiarity with cash handling to standards.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Deliver friendly customer service, help customers shop, and locate products.
• Provide a fast and friendly checkout experience with accurate cash handling.
• Explain Rewards program and Private Label Credit Card enrollments.
• Assist with Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS).
• Unloading trucks, stocking, and maintaining planograms (POGs).
• Perform in-stock optimization and AD set duties as assigned.
• Support shrink and safety programs; follow SOPs and company policies.
• Interact professionally with customers and teammates; be a role model.
• Cross-train in Custom Framing selling and production.

Skills

Retail experience

Customer service

Cash handling

Team member support

Job description

Michaels is seeking a Seasonal Part-time Service Team Member in Manassas, VA. You’ll assist customers, manage checkout with standard cash handling, and help with store operations. The role includes omnichannel duties like BOPIS/SFS, truck unloading, stocking, and planogram maintenance.

We value teamwork, positive attitudes, and a commitment to the Michaels brand. Weekend, night, and early morning shifts are possible.