Seasonal Part-Time Customer Experience Specialist (20 hrs/wk)

Socket.dev; North Platte (NE); On-site; USD 16,000 - 21,000; Part time

Job summary

AgCountry Farm Credit Services is seeking a Customer Experience Specialist to join our team. The role is approximately 20 hours per week during our busy season from October to April, with a flexible schedule between 8:00 AM and 4:30 PM, Monday through Friday.

This is a great opportunity for someone who thrives in a fast-paced environment and enjoys a variety of tasks. The position focuses on delivering excellent customer service, handling phones and walk-in traffic, basic transactions, document

Qualifications

• High school diploma or equivalent.
• Prior office experience preferred but not required.
• Proficient in basic computer applications and office equipment.
• Ability to handle multiple tasks and prioritize effectively.
• Excellent communication skills, both verbal and written.
• Strong organizational skills and attention to detail.

Responsibilities

• Phones: Answer and manage incoming phone calls, direct inquiries to appropriate teammates, and provide excellent customer service.
• Walk-in Traffic: Greet and assist current and potential customers, ensuring a positive and professional experience.
• Basic Transactions: Key in simple transactions and maintain accurate records.
• Scan/Index: Scan documents, index them into our system, and ensure proper filing for easy retrieval.
• Order and Restock Supplies: Monitor inventory levels, order and restock office supplies as needed, and ensure availability of essential materials.
• Meeting Preparation: Assist with preparing for meetings, including ordering and arranging lunch and other refreshments.
• Mail/Distribution: Handle incoming and outgoing mail, distribute it to the appropriate departments or teammates.

Skills

Customer service

Communication

Organization

Time management

Education

High school diploma

Tools

MS Office

Office equipment

Job description

AgCountry Farm Credit Services is seeking a Customer Experience Specialist to join our team. The role is approximately 20 hours per week during our busy season from October to April, with a flexible schedule between 8:00 AM and 4:30 PM, Monday through Friday.

This is a great opportunity for someone who thrives in a fast-paced environment and enjoys a variety of tasks. The position focuses on delivering excellent customer service, handling phones and walk-in traffic, basic transactions, document