Seasonal Part-Time Customer Advocate

Safelite; Kissimmee (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Customer Advocate to create memorable first impressions and provide exceptional service. This part-time role emphasizes administrative tasks, scheduling, and customer interactions, ensuring a fulfilling career while promoting a healthy work-life balance. Join a dynamic team dedicated to excellence in customer service, where your contributions will help shape positive experiences for clients. With competitive pay and supportive training, this opportunity is perfect for those looking to grow in a vibrant retail environment.

Benefits

Paid Training

Flexible Scheduling

Qualifications

• 1-3 years of experience in telephone or business administration.
• Exceptional customer service skills in a fast-paced environment.

Responsibilities

• Welcome customers and resolve concerns efficiently.
• Manage calls, emails, and faxes related to service issues.

Skills

Customer Service Skills

Business Administration

Telephone Communication

Education

High School Diploma/GED

Job description

Recruiting for Safelite in the South Atlantic and Florida Regions

Join Safelite as a Customer Advocate and make a memorable first impression with our customers. This role involves managing administrative tasks, scheduling, work orders, invoicing, greeting customers, and handling inbound calls and emails. We focus on building a fulfilling career while supporting a healthy work-life balance.

What You’ll Get

• Competitive weekly pay starting at $18.30/hour
• Paid training with all necessary tools and resources

What You’ll Do

• Welcome customers and resolve concerns efficiently, often creatively
• Manage calls, emails, and faxes related to service issues, pricing, warranties, dispatch, and more
• Ensure smooth operations by verifying insurance, managing work orders, and handling administrative tasks
• Review and process orders, invoices, and credit memos
• Perform other duties as assigned

What You’ll Need

• High School Diploma/GED or equivalent
• 1-3 years of telephone or business administration experience
• Exceptional customer service skills in a fast-paced environment
• Professional appearance and PPE compliance
• Ability to travel up to 10%

Additional Information

Internal applicants can apply via Workday. Safelite values diversity and is an equal opportunity employer. Benefits are estimated and may vary. Reasonable accommodations will be provided in accordance with applicable laws.

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Retail