Seasonal Parking Concierge – Guest Experience

Xanterra; South Dakota; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Retail, Lodging and Travel Discounts

Planned employee trips and activities

Referral bonus program

Job summary

Xanterra is seeking a Parking Attendant for Mount Rushmore National Memorial in the Black Hills of South Dakota. The role centers on directing guests in the parking structure and answering questions to ensure a positive guest experience.

Position is seasonal, running from November 2026 through April 2027, with a pay rate of $14.70 per hour. Duties include guiding guests and vehicles, maintaining cleanliness, and ensuring safety at the memorial’s parking facilities.

Qualifications

• Previous hospitality experience is preferred.
• Ability to provide excellent guest service.
• Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
• Willing to "pitch-in" and help the team with tasks.
• Must be a positive team player with flexible schedules who like to have fun and have the passion to work.
• Ability and willingness to work outside in various weather conditions and temperatures at elevations over 5,000 feet.

Responsibilities

• Act as a positive first contact with guests as they arrive.
• Provide clear direction and information to guests and vehicles on where to park.
• Respond to guest questions and inquiries in a professional manner.
• Help in maintaining cleanliness and clear surfaces of parking facility area, including but not limited to booths, grounds, parking spaces, walkways.
• Act as a crossing guard at the pedestrian walkway between the parking facility and the Memorial.
• Follow proper cash handling and payment procedures.
• Follow Company and departmental environmental and safety practices, policies, and procedures.
• Other duties as assigned.

Skills

Hospitality experience

Guest service

Team player

Outdoor work

Adaptability

Job description

Xanterra is seeking a Parking Attendant for Mount Rushmore National Memorial in the Black Hills of South Dakota. The role centers on directing guests in the parking structure and answering questions to ensure a positive guest experience.

Position is seasonal, running from November 2026 through April 2027, with a pay rate of $14.70 per hour. Duties include guiding guests and vehicles, maintaining cleanliness, and ensuring safety at the memorial’s parking facilities.