Seasonal Operations Supervisor

DHL Supply Chain; Memphis (TN); On-site; Confidential; Full time

Job summary

DHL Supply Chain seeks a Seasonal Operations Supervisor to oversee daily and weekly operations in a fast-paced peak-season environment. You will lead, motivate, and develop our workforce while ensuring adherence to customer and site requirements and company policies.

Emphasis on continuous improvement and a positive work culture. Responsibilities include directing daily activity, ensuring tool access and maintenance, and coordinating with regional sites on safety, productivity, and best

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1-2 years logistics industry experience preferred.
• 0-3 years experience in lead/supervisor/management role preferred.

Responsibilities

• Direct the daily activity to ensure a safe, secure, clean and fair work environment for associates.
• Ensure associates have access to necessary tools and that tools are inspected and maintained.
• Lead productivity improvements by improving processes and efficiency of associate work.
• Collaborate with regional sites on safety, labor sharing and best practices.
• Plan and adjust daily workload and staffing to minimize unplanned overtime.
• Conduct shift/daily/weekly workload planning and volume forecasting (staffing, equipment, space).
• Communicate and enforce company policies (safety, accounting, regulatory, and administrative).
• Evaluate performance against job standards to identify root causes and corrective actions.
• Explain SOPs and ensure smooth shift hand-offs and preshift meetings.
• Provide a professional environment with external customers and vendors such as drivers and dispatchers.

Skills

Operations management

Leadership

Logistics understanding

Communication

Education

Bachelor's degree or equivalent

1-2 years logistics industry experience

0-3 years lead/supervisor experience

Job description

Seasonal Operations Supervisor

Join us for an exciting short-term opportunity during our peak season! In this dynamic role, you'll play a key part in supervising daily and weekly operations within your assigned area. You'll have the chance to lead, motivate, and develop our workforce while ensuring we meet customer and site requirements. You'll engage in continuous improvement initiatives and help foster a positive work culture by upholding company policies. This is a fantastic chance to make a meaningful impact in a fast-paced environment!

Monday - Thursday (First Shift)

Seasonal Operations Supervisor

Join us for an exciting short-term opportunity during our peak season! In this dynamic role, you'll play a key part in supervising daily and weekly operations within your assigned area. You'll have the chance to lead, motivate, and develop our workforce while ensuring we meet customer and site requirements. You'll engage in continuous improvement initiatives and help foster a positive work culture by upholding company policies. This is a fantastic chance to make a meaningful impact in a fast-paced environment!

Key Accountabilities

• Direct the necessary daily activity to ensure a safe, secure, clean and fair work environment for associates.
• Ensure the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and maintained
• Organize and lead the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes and secondly stresses the efficiency of associate work.
• Collaborate with the regional sites to share in safety, labor sharing, and best practice initiatives.
• Plan, manage, and adjust the daily workload and staffing to minimize the unplanned overtime.
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished (i.e., staffing, equipment, space)
• Ensure company policies are communicated, applied, and enforced (i.e., safety, accounting, operational, regulatory, and administrative).
• Maximizes quality and productivity by understanding job standards for each function, and evaluating performance variances in order to identify root cause and corrective action.
• Effectively communicate work task Standard Operating Procedures, convey key information during preshift meetings and ensure appropriate shift hand-offs.
• Provide a professional environment with relation to external customers and vendors such as drivers, dispatchers, and customer representatives.
• Execute daily customer / vendor contract requirements and identify accessorial activity (work outside commercial contracts) and ensure necessary documentation.
• Ensure inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.
• Participate in the collection of performance measurements consistent with customer, vendor, and site requirements.

Required Education and Experience

• Bachelor's degree or equivalent experience, preferred
• Operations background
• 1-2 years logistics industry experience, preferred
• 0-3 years experience in lead/supervisor/management role

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.