Seasonal Operations Manager: Field & Service Partners Lead

Outworx Group; Des Plaines (IL); On-site; USD 34,000 - 41,000; Part time

Job summary

Outworx Group seeks a Seasonal Associate Operations Manager in Des Plaines, IL to support, promote, and implement the company’s mission, values, and policies on-site. You will ensure OSHA/compliance standards, train staff, and coordinate with Service Partners for event services.

You will also manage partner compliance, respond to customer concerns, conduct site visits, and oversee site cleanup and repairs, while maintaining safety and quality across operations.

Qualifications

• Bachelor’s degree preferred; minimum 5 years management experience.
• Valid State Driver's License with DOT acceptable driving record.
• DOT medical card within 30 days of employment.
• Must be at least 21 years old.
• Background check and drug screen required.

Responsibilities

• Support, promote, and employ the Outworx Mission, Vision and Values in interactions with employees, customers, and Service Partners.
• Maintain an environment that complies with company policies as well as OSHA, Federal, State, and Regulations and Laws.
• Attend and complete all required training.
• Conduct Pre-Season site visits and post season reviews with customers as scheduled.
• Confirm Service Partner setup process is completed and ready for event services. Work with Sourcing Manager and Market manager to source and identify additional Service Partner resources.
• Manage and drive Service Partner service compliance through the required field app.
• Immediately report accidents or injuries while following proper procedure.
• Work with Market Managers to validate, audit, and approve Service Partner work tickets based on field compliance and client approvals.
• Promptly respond to customer concerns and communicate with field operations to validate concern has been completed.
• Manage site clean-up and repairs with Service Partners
• Other duties as assigned

Skills

Time management

Problem solving

Adaptability

Project management

Self-motivation

Fast-paced

Education

Bachelor’s Degree Preferred

Tools

MS Office/Salesforce

Job description

Outworx Group seeks a Seasonal Associate Operations Manager in Des Plaines, IL to support, promote, and implement the company’s mission, values, and policies on-site. You will ensure OSHA/compliance standards, train staff, and coordinate with Service Partners for event services.

You will also manage partner compliance, respond to customer concerns, conduct site visits, and oversee site cleanup and repairs, while maintaining safety and quality across operations.