SEASONAL OPERATIONS ASSISTANT

Primary Staffing Inc.; Bolingbrook (IL); On-site; USD 23,000 - 29,000; Full time

Job summary

Primary Staffing is seeking an organized Operations Assistant to support daily administrative and operational activities in a fast-paced facility in Bolingbrook, IL. This role serves as a central point of contact for routine requests, employee updates, order tracking, reporting, and cross-team communication.

The ideal candidate will have strong computer and communication skills, type at least 50 WPM, and be able to manage multiple tasks while collaborating with managers, HR, security and

Qualifications

• Proficiency in Microsoft Outlook, Teams, Word and Excel.
• Typing speed of at least 50 words per minute.
• Bilingual English/Spanish preferred.

Responsibilities

• Monitor express orders and communicate updates to departments.
• Assist with routine employee timekeeping questions.
• Print employee ID labels and barcodes.
• Update employee department information and work schedules.
• Perform general administrative duties and accurate data entry.
• Route calls and messages to correct departments.
• Provide administrative support to managers, HR, security, onboarding.

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Primary Staffing is hiring an organized and detail-oriented Operations Assistant to support daily administrative and operational activities in a fast-paced facility. This position serves as a central point of contact for routine operational requests, employee information updates, order tracking, reporting, and communication between departments. The ideal candidate has strong computer skills, excellent communication abilities, and experience managing multiple administrative tasks while working with managers, supervisors, HR, security, customer service, and other teams.

Responsibilities

• Monitor express orders and communicate updates or potential delays to the appropriate departments
• Assist with routine employee timekeeping questions, including missed punches, hours, and schedule verification
• Print employee ID labels and barcodes
• Update employee department information and work schedules as needed
• Perform general administrative duties and accurate data entry
• Communicate out-of-stock items and order issues to Customer Service
• Prepare and distribute daily evacuation attendance reports
• Send updated evacuation reports approximately 30-45 minutes after shipping operations begin
• Prepare, update, and maintain daily Excel backlog reports
• Respond to routine operational requests and elevate complex issues to the appropriate team
• Route calls, messages, and requests to the correct departments
• Provide administrative support to managers, supervisors, HR, security, onboarding, and other teams
• Maintain accurate records and support efficient daily operations
• Perform additional administrative and operational tasks as assigned

Requirements

• Intermediate or advanced proficiency in Microsoft Outlook, Teams, Word, and Excel required
• Ability to type at least 50 words per minute accurately
• Bilingual English/Spanish preferred
• Experience directing calls and messages to different departments
• Strong attention to detail and accuracy
• Excellent written and verbal communication skills
• Strong interpersonal skills and ability to communicate with employees at different organizational levels
• Excellent organization and time-management skills
• Ability to prioritize and manage multiple requests simultaneously
• Strong computer skills and ability to learn web-based applications and new systems
• Ability to work independently and recognize when issues require escalation
• Comfortable working in a fast-paced operational environment
• Willingness to complete computer proficiency assessments as part of the selection process

Schedule & Pay

Pay: $17.50-21.00/hour, depending on experience and skills.

Regular Schedule: 2nd Shift: 3:00 PM-12:30 AM.

Training Schedule: 1st Shift: 7:00 AM-3:30 PM through November 6, 2026.

Work schedules may change during peak season based on operational needs.