Seasonal Online Order & Customer Service Support

Scheels Sports; Rochester (MN); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

401(k) with Roth options

Associate discounts

Health coverage including medical

Job summary

Scheels is seeking a Seasonal Online Order & Customer Service Support role in Minnesota. This part-time position offers up to 120 days of tenure between October 2026 and January 2027, with shifts during evenings and weekends and a starting rate of $15 per hour.

As part of a culture that emphasizes ownership, you will assemble orders, prepare shipments, understand brands and inventories, and help maintain a smooth operation while delivering customer satisfaction.

Qualifications

• An ideal candidate will have a minimum of a High School diploma or General Educational Development (GED).
• One to three months of related experience or training; or an equivalent combination of both.
• Flexibility to work evenings and weekends as required.

Responsibilities

• Collect and organize products to complete orders from assigned lists
• Pack, seal, label, and affix postage to prepare materials for shipping
• Understand brands, shops, and internal inventory systems
• Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements
• Communicate with leadership and other team members to resolve problems or questions
• Maintain a clean and organized work area
• Ability to work independently and with a team
• All other duties as assigned

Education

High School diploma or GED

Job description

Seasonal Online Order & Customer Service Support

Job Category: Support

Requisition Number: SEASO012242

• Posted : September 25, 2026
• Part-Time
• Rate : $15 USD per hour

Locations

Showing 1 location

Description

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Wage:

Starting at $15+/hour

Schedule:

This seasonal position offers a maximum tenure of 120 days between October 2026 and January 2027. Candidates must be available to work 1–2 nights per week and every other weekend, with opportunities to pick up additional shifts if desired.

Must have flexibility to work assigned shifts between 5–9 p.m. Monday–Friday, 7 a.m.–9 p.m. Saturday, and 10 a.m.–6 p.m. Sunday.

Required Dates:
Friday, November 27, 2026
Saturday, November 28, 2026 OR Sunday, November 29, 2026
Monday, November 30, 2026
Tuesday, December 1st, 2026
Sunday, January 10th, 2027

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience
  • Every customer interaction is an opportunity to exceed expectations
  • We focus on making every visit memorable, personalized, and impactful
• Having a Team-First, Winning Mentality
  • We succeed together by supporting one another and celebrating team wins.
  • Collaboration and unity drive our performance and customer experience.
• Learning and Adapting to Constant Change
  • We embrace growth, innovation, and feedback.
  • Change is not a barrier–it’s a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners
  • Every task matters, and we take full responsibility for the results.
  • Ownership means accountability, care, and drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do
  • Trust is the foundation of our relationships–with customers and with each other.
  • We act with transparency, fairness, and respect at all times.

Responsibilities:

• Collect and organize products to complete orders from assigned lists
• Pack, seal, label, and affix postage to prepare materials for shipping
• Understand brands, shops, and internal inventory systems
• Execute project work plans to complete the task on time, and revise as appropriate to meet changing needs and requirements
• Communicate with leadership and other team members to resolve problems or questions
• Maintain a clean and organized work area
• Ability to work independently and with a team
• Effectively communicate with all associates
• All other duties as assigned

Education & Experience:

An ideal candidate will have a minimum of a High School diploma or General Educational Development (GED); one to three months of related experience or training; or an equivalent combination of both.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)

Learn more about what it means to be an owner at SCHEELS on our Careers Page .

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.