Seasonal Office Supervisor – Tax Office Leader

Liberty Tax, Inc.; Mandeville (LA); Híbrido; USD 32 000 - 42 000; Tempo parcial

Resumo da oferta

Liberty Tax Service in Mandeville, LA seeks an Office Supervisor to oversee daily office operations within Managed Operations during the tax season. You will lead staff, ensure compliance with procedures, and drive service quality while acting as a liaison to Regional Leadership.

The role emphasizes staff recruitment, onboarding, coaching, performance feedback, and local marketing to promote office visibility and growth throughout peak season.

Qualificações

• Leadership and organizational skills required.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication.

Responsabilidades

• Manage day-to-day office operations and maintain a professional environment.
• Oversee staffing, scheduling, and supervision of office staff.
• Monitor and report office performance metrics.
• Deliver exceptional client service during peak season.
• Serve as main contact for client concerns and resolve issues.
• Maintain compliant adherence to policies and regulations.

Conhecimentos

Leadership

Multitasking

Communication

Customer service

Office management

Microsoft Office

Tax software

Formação académica

High school diploma

Associate degree preferred

Ferramentas

Tax preparation software

Microsoft Office Suite

Descrição da oferta de emprego

Liberty Tax Service in Mandeville, LA seeks an Office Supervisor to oversee daily office operations within Managed Operations during the tax season. You will lead staff, ensure compliance with procedures, and drive service quality while acting as a liaison to Regional Leadership.

The role emphasizes staff recruitment, onboarding, coaching, performance feedback, and local marketing to promote office visibility and growth throughout peak season.