Seasonal Office Assistant – Holiday Programs

The Salvation Army Southwest Division; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

The Salvation Army Southwest Division is seeking an Office Assistant for a full-time seasonal role in Phoenix, AZ. The position supports holiday programs and volunteer coordination from September through December, handling calls, scheduling, and event logistics.

The ideal candidate is organized, detail-oriented, with strong MS Office skills and the ability to multitask in a fast-paced environment while representing the organization professionally.

Qualifications

• High School Diploma or GED required.
• Organized, articulate and detail oriented.
• Ability to handle high volume incoming calls.
• Computer literate in MS Office software.
• Ability to prioritize and manage multiple projects simultaneously.
• Outgoing person who represents The Salvation Army professionally.
• Must be able to pass a criminal background check.

Responsibilities

• Assist with TSAMM Angel Program and barcoding tracking system.
• Answer incoming calls from public regarding Holiday programs and services.
• Respond to calls from staff and agencies regarding pick up or drop off of supplies and/or donations.
• Assist with gathering statistical information, especially weekly Angel Tree status reports.
• Assist with gathering supplies for special events and seasonal campaigns as assigned.
• Assist with preparing routes for Thanksgiving and Christmas Home Delivered Meals.
• Assist with preparing thank you letters to volunteers and donors.
• Respond to incoming calls/emails and assist in scheduling volunteers as assigned.
• Assist with volunteer & event activity logistics including Thanksgiving and Christmas Day.
• Assist in managing mailings to volunteers that confirm volunteer assignments.
• Other duties as assigned as they relate to the position of Office Assistant.

Skills

Organized, articulate and detail

Handle high-volume calls

MS Office proficiency

Prioritize and multitask

Outgoing and professional

Criminal background check clearance

Education

High School Diploma or GED

Job description

The Salvation Army Southwest Division is seeking an Office Assistant for a full-time seasonal role in Phoenix, AZ. The position supports holiday programs and volunteer coordination from September through December, handling calls, scheduling, and event logistics.

The ideal candidate is organized, detail-oriented, with strong MS Office skills and the ability to multitask in a fast-paced environment while representing the organization professionally.