Seasonal Mountain Studio Retail Lead — Open/Close & Events

Stio; Jackson (WY); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Seasonal gear test allowance

Generous employee discount

Industry discounts

Job summary

Stio, a mountain apparel brand based in Jackson, Wyoming, is seeking a Mountain Studio Retail Lead to join our store team. As a full-time hourly keyholder, you will help open and close, train new staff, and lead by example in delivering exceptional customer service and brand storytelling.

You will maintain visual merchandising, assist with inventory receiving and stocking, and support in-store and off-site marketing events and activations.

Qualifications

• Excellent customer service and interpersonal skills required.
• Flexibility to work opening, closing, weekend, nights and holiday season shifts.
• Self-starter proactive with tackling daily tasks and communicating with managers daily.
• Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio.
• Ability to work in dynamic, outdoor, and high-energy event environments.

Responsibilities

• Oversee and support opening/closing duties in managers' absence.
• Use POS to research products and complete transactions.
• Collaborate with team to deliver an exceptional customer experience.
• Multitask while prioritizing customer experience.
• Coordinate same-day scheduling coverage and updates with management.
• Assist with event setup/breakdown and engage attendees to promote brand awareness.

Skills

Customer service

Flexible schedule

POS experience

Team leadership

Communication skills

Driver's license

MS Office

Event support

Retail operations

Education

High School Diploma or GED

Tools

POS systems

MS Office

Job description

Stio, a mountain apparel brand based in Jackson, Wyoming, is seeking a Mountain Studio Retail Lead to join our store team. As a full-time hourly keyholder, you will help open and close, train new staff, and lead by example in delivering exceptional customer service and brand storytelling.

You will maintain visual merchandising, assist with inventory receiving and stocking, and support in-store and off-site marketing events and activations.