Seasonal Mountain Studio Keyholder — Lead Customer Experience

Stio; Vermont; Hybrid; USD 28,000 - 30,000; Part time

Benefits offered by this job

Uniform provided

Seasonal gear test allowance

Generous employee discount

Holiday pay

Employee Assistance Program

Job summary

Stio Mountain Studio Retail invites applications for a Keyholder role. This seasonal, part-time position supports opening and closing duties, delivers exceptional customer service, and helps train new employees.

You will engage customers with brand storytelling, maintain visual merchandising, and assist with inventory and back stock at our Mountain Studio location. Ideal candidates live within a reasonable commute of the Stowe, Vermont Mountain Studio and bring POS experience, strong

Qualifications

• Excellent customer service and interpersonal skills required.
• Flexibility to work opening, closing, weekend, holiday season shifts.
• Self-starter proactive with tackling daily tasks and communicating with managers.
• Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio.
• Computer proficiency and POS experience, Microsoft Office Suite skills preferred.
• Email and phone communication skills required.
• High School Diploma or GED preferred.

Responsibilities

• Work alongside a team to deliver an exceptional customer experience.
• Team-oriented and able to maintain a positive attitude.
• Multitask while prioritizing the customer experience.
• Utilize point of sale (POS) systems to research products and complete transactions.
• Provide feedback and guidance with the team to align with store, service, and role expectations.
• Oversee and support all opening and closing duties in the absence of Managers.
• Coordinate same-day response needs to scheduling coverage.
• Support on and offsite community events representing the Stio brand.

Skills

Customer service

POS experience

Microsoft Office

Communication skills

Teamwork

Education

High School Diploma or GED

Tools

POS systems

Job description

Stio Mountain Studio Retail invites applications for a Keyholder role. This seasonal, part-time position supports opening and closing duties, delivers exceptional customer service, and helps train new employees.

You will engage customers with brand storytelling, maintain visual merchandising, and assist with inventory and back stock at our Mountain Studio location. Ideal candidates live within a reasonable commute of the Stowe, Vermont Mountain Studio and bring POS experience, strong