Seasonal Mountain Studio Retail Lead

Stio; Bend (OR); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Seasonal gear test allowance

Generous employee discount

Holiday pay

Industry perks

Employee Assistance Program

Company Paid Long-Term Disability

Job summary

Stio is seeking a Mountain Studio Retail Lead in Bend, OR. This full-time hourly role is a keyholder responsible for opening/closing, training new hires, and delivering exceptional customer service while promoting brand and products in-store.

The position runs for the winter season from October 2026 to February 2027, with an anticipated start date and potential extension. Expect to support visual merchandising, assist with inventory, POS transactions, and maintain an organized store.

Qualifications

• Excellent customer service and interpersonal skills are required.
• Flexibility to work opening, closing, weekend, and holiday shifts.
• Self-motivated with daily task management and communication with managers.

Responsibilities

• Work alongside a team to deliver an exceptional customer experience.
• Team-oriented and maintain a positive attitude.
• Multitask while prioritizing the customer experience.
• Coordinate same-day scheduling coverage needs.
• Provide feedback and guidance to align with store expectations.
• Oversee and support opening/closing duties.
• Utilize POS systems to research products and complete transactions.

Skills

Excellent customer service

Interpersonal skills

Flexibility in hours

Self-starter

Inclusive and supportive environment

Computer proficiency

POS experience

Email and phone communication

Education

High School Diploma or GED

Tools

POS systems

Microsoft Office

Job description

Stio is seeking a Mountain Studio Retail Lead in Bend, OR. This full-time hourly role is a keyholder responsible for opening/closing, training new hires, and delivering exceptional customer service while promoting brand and products in-store.

The position runs for the winter season from October 2026 to February 2027, with an anticipated start date and potential extension. Expect to support visual merchandising, assist with inventory, POS transactions, and maintain an organized store.