Seasonal Mountain Host: Guest Experience & Seating

Alterra Mountain Company; Enumclaw (WA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Free Alterra season pass

Family pass for spouse/dependents

Discounts on gear

Employee housing available

401K with match

Job summary

Crystal Mountain in Washington is seeking a seasonal restaurant hostess/host to manage seating flow and ensure exceptional guest experiences. You will greet guests, guide them to tables, and coordinate with the kitchen and servers during busy periods.

Position requires standing for long periods and the ability to handle a high-volume shift with a positive attitude. Prior host/hostess experience is a plus; ski ability is required.

Qualifications

• Must ski or snowboard at an intermediate level.
• High School diploma or equivalent preferred.
• Ability to provide top notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high quality work with minimal supervision.

Responsibilities

• Greet guests promptly in a professional, friendly, and welcoming manner.
• Manage waitlists using designated systems.
• Provide accurate wait time estimates and maintain communication with waiting guests.
• Escort guests to tables and present menus in accordance with service standards.
• Maintain awareness of table availability, server sections, and pacing of service.
• Communicate effectively with management, servers, and support staff regarding seating flow.
• Adjust seating plans to optimize guest experience and operational efficiency.
• Handle inquiries regarding waitlist, hours, and menu offerings.
• Assist servers with set up and preopening work.
• Maintain cleanliness and organization of the host stand and entry area.
• Support service team as needed during peak periods.
• Other duties as assigned

Skills

Skiing (intermediate)

Customer service

Positive attitude

Under pressure

Independent worker

Education

High School diploma

Job description

Crystal Mountain in Washington is seeking a seasonal restaurant hostess/host to manage seating flow and ensure exceptional guest experiences. You will greet guests, guide them to tables, and coordinate with the kitchen and servers during busy periods.

Position requires standing for long periods and the ability to handle a high-volume shift with a positive attitude. Prior host/hostess experience is a plus; ski ability is required.