Seasonal Monogramming & Embroidery Specialist - Bergdorf Goodman
060 SAKS & CO LLC
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Benefits offered by this job
Job summary
Bergdorf Goodman seeks a skilled temporary Monogramming & Embroidery Specialist to support in-house personalization for the holiday season. You will operate Barudan and Brother multi-needle machines, load and edit embroidery files, hoop varied materials, and execute bespoke initials and logos with meticulous quality control.
You will collaborate with sales and atelier teams to transform customer requests into beautifully finished items, performing maintenance, troubleshooting, and hand finishing
Qualifications
- 2+ years of hands-on experience operating commercial or multi-needle embroidery/monogramming machines in a retail or garment manufacturing setting.
- Familiarity with embroidery digitizing software and file formats (.DST, .PES).
- Knowledge of backings, stabilizers, needles and threads for fabrics including leather and denim.
- Strong attention to detail with precise alignment, color matching and finishing.
Responsibilities
- Operate multi-needle embroidery/monogramming machines to deliver high-quality custom work.
- Load, edit, and adjust embroidery files, fonts, thread colors and densities using embroidery software.
- Hoop, frame and stabilize diverse materials without damage.
- Execute custom initials, names, motifs and logos per order tickets.
- Perform quality checks on stitches, tension, alignment and backing removal.
- Troubleshoot machine errors, thread breaks and fabric distortion in real time.
- Finish products by trimming threads and pressing to retail-ready standards.
- Maintain routine machine care, needle changes and minor adjustments to maximize performance.
- Track progress of orders in the internal system to ensure on-time fulfillment.
Skills
Tools
Job description
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
We are seeking a skilled and detail-oriented temporary Monogramming & Embroidery Specialist to assist with our in-house personalization services for the holiday season. In this hands-on role, you will operate and maintain our commercial (Baradun and Brother) monogramming and embroidery machinery to customize high-end products—including apparel, linens, and accessories. The ideal candidate possesses exceptional craftsmanship, technical knowledge of embroidery software and machine mechanics, and a strong commitment to quality control. You will work closely with sales and atelier teams to transform customer requests into beautifully finished, bespoke items.
Equipment Operation: Set up, adjust, and operate our (Baradun and Brother) multi needle commercial embroidery and monogramming machines to execute precise, high-quality custom work.
Load, edit, and adjust embroidery files, fonts, thread colors, densities, and sizing using embroidery software.
Properly frame, hoop, and stabilize a wide variety of delicate and structured materials—including leather, cashmere, canvas, silk, and heavy denim—without damaging the goods.
Execute custom initials, names, motifs, and logos according to precise customer placement specifications and order tickets.
Precision Inspection: Perform meticulous quality assurance checks on all completed pieces—inspecting stitch quality, alignment, thread tension, and backing removal before final customer delivery.
Identify and resolve machine errors, thread breaks, tension issues, or fabric distortion in real time to prevent product loss.
Clean up loose threads, trim backings cleanly, and press or steam finished products to ensure a flawless retail presentation.
Perform regular machine care, including cleaning, oiling, needle changes, and minor mechanical adjustments to ensure optimal equipment performance.
Monitor and maintain inventory levels for personalization supplies (threads, backings, stabilizers, needles, and placement guides); notify management when reordering is required.
Log and track custom order progress through our internal management system to ensure on-time fulfillment.
2+ years of hands-on experience operating commercial or multi-needle embroidery/monogramming machines (Barudan 15 needle, Brother Entrepreneur 10 needle) in a retail, garment manufacturing, or custom shop setting.
Familiarity with embroidery digitizing software, file formats (.DST, .PES, etc.), and machine interface controls.
Knowledge of appropriate backings, stabilizers, needles, and thread types for different fabrics and leather weights.
Meticulous eye for alignment, color matching, symmetry, and flawless execution on high-value items.
Strong mechanical aptitude with the ability to troubleshoot tension issues and thread breaks quickly.
Ability to read and interpret detailed custom order tickets accurately and collaborate effectively with boutique staff.
Ability to stand or sit for extended periods while prepping and running machinery. Fine motor skills and hand-eye coordination for precision hooping, threading, and detailed finishing.
Ability to lift up to 25-30 lbs (e.g., boxes of supplies or heavier garments/linens).
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation. Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate.
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental).
An amazing employee discount.
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- basic life insurance
- supplemental life insurance
- disability insurance
- a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
$31.26 - $39.07* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.
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