Sales Advisor, Bergdorf Goodman

060 SAKS & CO LLC; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Employee discount

Job summary

Bergdorf Goodman, a flagship luxury retailer, seeks a Sales Advisor to deliver an exceptional client experience and drive individual and team sales performance. This role blends expert product knowledge with a consultative selling approach to exceed customer expectations and foster long-term relationships.

You will engage with clients, promote loyalty programs, and uphold visual standards on the selling floor.

Qualifications

• Expert product knowledge with a consultative selling approach to exceed customer expectations.
• Engage with clients in a welcoming environment and build long-term relationships.
• Promote loyalty programs and leverage clienteling tools to expand business.

Responsibilities

• Create a welcoming environment by greeting and assisting customers.
• Recommend merchandise based on product knowledge and client preferences.
• Follow up on customer requests and commitments to drive sales.
• Maintain visual and merchandise presentation on the selling floor.
• Communicate effectively with clients using available tools to expand business.
• Inform customers about the InCircle program and benefits.
• Develop long-term client relationships and ensure audit compliance.
• Adapt to changing business needs and demonstrate flexibility.

Skills

Clienteling tools

Merchandise knowledge

Customer service

Sales performance

Tools

InCircle

Job description

WHO WE ARE

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description: Who We Are A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BergdorfGoodman.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

You Will Be As a Sales Advisor

You Will Be As a Sales Advisor, you are responsible for delivering an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships. The Sales Advisor actively engages with clients in a welcoming environment, leverages clienteling tools and technology to expand business opportunities, and promotes loyalty programs to enhance customer value. In addition, this role supports operational excellence by maintaining visual standards, ensuring compliance, and adapting to the evolving needs of the business.

What You Will Do

• Create a welcoming environment by greeting and approaching customers.


• Recommend merchandise based on product knowledge and customer preferences.


• Demonstrate follow-up on customer requests and commitments.


• Create a welcoming environment through graciousness.


• Utilize available clientele tools to communicate with customers and expand business.


• Frequently advise customers of the benefits of the InCircle program.


• Work to develop long term customer relationships.


• Help maintain visual and merchandise presentation standards on the selling floor.


• Ensure audit compliance.


• Demonstrate flexibility to the changing needs of the business.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount

Benefits

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance


• dental insurance


• vision insurance


• 401(k) retirement plan


• basic life insurance


• supplemental life insurance


• disability insurance


• and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range $17.00 - $23.10* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.