Seasonal Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Fairfax (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associatediscount

401(k) contributions

Healthcare

Job summary

The TJX Companies, Inc. Sierra Store in Fairfax, VA is seeking a retail associate to deliver a highly satisfying customer experience, interact with customers, and maintain a clean, organized store environment.

You will follow operating procedures and support merchandising, loss prevention, and safety initiatives. Ideal candidates have excellent customer service skills, a flexible schedule, strong communication and organization, and the ability to multi-task.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible scheduling

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. Sierra Store in Fairfax, VA is seeking a retail associate to deliver a highly satisfying customer experience, interact with customers, and maintain a clean, organized store environment.

You will follow operating procedures and support merchandising, loss prevention, and safety initiatives. Ideal candidates have excellent customer service skills, a flexible schedule, strong communication and organization, and the ability to multi-task.