Seasonal Luxury Retail Sales Support

Coach; Estero (FL); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Job summary

Coach is seeking a Sales Support Associate at our Florida Estero store. You will greet clients, assist with purchases, and maintain a flawless sales floor while upholding loss prevention standards.

You will also process shipments, replenish stock, and support visual merchandising efforts to ensure a premium shopping experience. The role requires strong English communication, prior retail exposure, and knowledge of fashion trends.

Qualifications

• 1+ year of retail experience, preferably luxury fashion.
• Excellent communication and customer service skills.
• Knowledge of fashion trends and competition in the marketplace.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Fashion trend knowledge

Cash register systems

POS systems

Basic computer skills

English proficiency

Tools

Cash register systems

POS system

iPad

Laptop

Job description

Coach is seeking a Sales Support Associate at our Florida Estero store. You will greet clients, assist with purchases, and maintain a flawless sales floor while upholding loss prevention standards.

You will also process shipments, replenish stock, and support visual merchandising efforts to ensure a premium shopping experience. The role requires strong English communication, prior retail exposure, and knowledge of fashion trends.