Seasonal Luxury Sales & Client Experience Specialist

Inside Lvmh; Beverly Hills (CA); On-site; USD 31,000 - 36,000; Full time

Job summary

Tiffany & Co. Beverly Hills is seeking Seasonal Sales Support to embody the Tiffany brand in client interactions during the holiday season. Seasonal Team Members are brand ambassadors who convey memorable experiences and assist with engraving, boxing, and inventory as needed in a fast-paced luxury retail setting.

This role requires strong communication, hospitality, and the ability to work non-traditional hours including nights, weekends, and holidays, with U.S. work authorization.

Qualifications

• Ability to work non-traditional hours including nights, weekends and holidays.
• Previous retail or luxury retail experience.
• Strong verbal and written communication, and client service skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Authorized to work in the United States.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Brand ambassador

Customer service

Communication skills

Hospitality oriented

Job description

Tiffany & Co. Beverly Hills is seeking Seasonal Sales Support to embody the Tiffany brand in client interactions during the holiday season. Seasonal Team Members are brand ambassadors who convey memorable experiences and assist with engraving, boxing, and inventory as needed in a fast-paced luxury retail setting.

This role requires strong communication, hospitality, and the ability to work non-traditional hours including nights, weekends, and holidays, with U.S. work authorization.