Seasonal Luxury Client Experience Associate

Inside Lvmh; New York, Northern (NY, KY); Hybrid; USD 30,000 - 41,000; Part time

Job summary

Tiffany & Co. in New York City (Rockefeller Center) is seeking Seasonal Sales Support to embody the Tiffany brand in every client interaction during the holiday season.

You will be a brand ambassador, delivering memorable luxury experiences and assisting with service, engraving, and POS tasks. The role requires strong communication, hospitality mindset, and flexibility to work nights, weekends and holidays.

Qualifications

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail experience.
• Strong communication and client service skills.
• Ability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience.
• Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Skills

Excellent communication

Customer service

Multitasking

Hospitality mindset

Non-traditional hours

Job description

Tiffany & Co. in New York City (Rockefeller Center) is seeking Seasonal Sales Support to embody the Tiffany brand in every client interaction during the holiday season.

You will be a brand ambassador, delivering memorable luxury experiences and assisting with service, engraving, and POS tasks. The role requires strong communication, hospitality mindset, and flexibility to work nights, weekends and holidays.