Seasonal Luxury Brand Ambassador - Elevate Customer Experience

Brobston Group; Chesterfield (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Ralph Lauren Corporation is seeking Brand Ambassadors to deliver an inspiring, personalized shopping experience and uphold brand standards across premium lifestyle products. You will be a foundational member of the team, focused on customer satisfaction and contributing to sales momentum.

The role emphasizes fashion knowledge, in-store customer engagement, and participation in training programs to support company initiatives. A flexible schedule and strong communication are essential.

Qualifications

• Retail experience in a high-volume environment.
• Strong customer service with a customer-first mindset.
• Effective communication with customers and teammates.
• Ability to build positive relationships with customers and colleagues.
• Comfort with fashion knowledge and styling guidance.
• Willingness to work a flexible schedule including weekends and travel as required.

Responsibilities

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed individual KPI targets and support store sales goals.
• Collaborate with team to uphold brand standards and policies.
• Assist customers using Polo Connect program and fashion knowledge.
• Assist with fitting rooms, sizing, and maintaining store standards.
• Support floor sets, replenishment, and store operations.
• Participate in trainings on compliance, product knowledge, and store initiatives.
• Balance multiple tasks while prioritizing the Ralph Lauren experience.

Skills

Retail experience

Customer service

Communication

Team collaboration

Fashion knowledge

Flexible schedule

Job description

Ralph Lauren Corporation is seeking Brand Ambassadors to deliver an inspiring, personalized shopping experience and uphold brand standards across premium lifestyle products. You will be a foundational member of the team, focused on customer satisfaction and contributing to sales momentum.

The role emphasizes fashion knowledge, in-store customer engagement, and participation in training programs to support company initiatives. A flexible schedule and strong communication are essential.