Seasonal Luxury Brand Ambassador

Brobston Group; Grapevine (TX); On-site; USD 26,000 - 42,000; Full time

Job summary

Ralph Lauren Corporation in Grapevine, TX is seeking Brand Ambassadors who deliver a personalized, inspiring shopping experience. You will be a product and styling resource, focused on delivering the highest level of customer service and representing the brand with professionalism.

You will meet sales goals, participate in store operations, and engage customers through programs like Polo Connect while upholding store standards and core values.

Qualifications

• Retail experience preferred in a high-volume or high-profile environment.
• Excellent communication with customers and store personnel.
• Ability to stand, move, and assist in fitting rooms for long periods.
• Flexible schedule including day/evening/weekends and possible travel.
• Ability to operate the register and uphold brand standards.

Responsibilities

• Provide excellent customer service with a customer-first mindset.
• Understand sales objectives and strive to meet or exceed KPIs.
• Contribute to monthly, quarterly, and annual sales plans with the team.
• Engage customers through Polo Connect and educate on programs.
• Demonstrate passion for fashion and styling and maintain store standards.
• Support floor sets, replenishment, and other operational duties.
• Provide feedback to management on product opportunities and needs.
• Uphold visual standards and professional, inclusive team environment.

Skills

Customer service

Communication

Team collaboration

Flexible schedule

Fashion knowledge

Sales mindset

Job description

Ralph Lauren Corporation in Grapevine, TX is seeking Brand Ambassadors who deliver a personalized, inspiring shopping experience. You will be a product and styling resource, focused on delivering the highest level of customer service and representing the brand with professionalism.

You will meet sales goals, participate in store operations, and engage customers through programs like Polo Connect while upholding store standards and core values.