Seasonal Lux Ski & Club Concierge

The Little Nell; Aspen (CO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off Programs

Paid Leave Programs

Employee Ski Pass and Dependent Ski/P‑

Job summary

The Little Nell Aspen is seeking a Ski & Club Concierge to deliver exceptional, anticipatory service to members and guests at the Aspen Mountain Club and base Ski Locker Room, coordinating with F&B, ski valet, and staff to ensure a flawless experience.

Responsibilities include creating a warm environment, handling guest requests with discretion, assisting with dining experiences, tours, and private events, and maintaining knowledge of local terrain to recommend options; position reports to

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor’s in hospitality preferred.
• Strong familiarity with skiing and local terrain.
• Excellent guest interaction and communication skills.

Responsibilities

• Create a warm, welcoming environment and build personalized relationships with members and their guests.
• Provide discreet and anticipatory personal assistance, fulfilling requests with urgency and professionalism.
• Support and execute formal dining experiences including wine service and reservations.
• Coordinate premium experiences such as ski lessons, spa appointments, private transportation, and exclusive dining.
• Possess intimate knowledge of local terrain to make accurate recommendations.
• Maintain records of guest visits and charges; assist with packing/shipping of ski equipment.

Skills

Guest service

Communication

Discretion

Multitasking

Teamwork

Education

High school diploma or equivalent

Associate/Bachelor in hospitality (preferred)

Job description

The Little Nell Aspen is seeking a Ski & Club Concierge to deliver exceptional, anticipatory service to members and guests at the Aspen Mountain Club and base Ski Locker Room, coordinating with F&B, ski valet, and staff to ensure a flawless experience.

Responsibilities include creating a warm environment, handling guest requests with discretion, assisting with dining experiences, tours, and private events, and maintaining knowledge of local terrain to recommend options; position reports to