Seasonal Key Holder

The Normal Brand; Kansas City (MO); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Employee Discount

Bonus opportunities

401k eligibility

Health benefits

Job summary

The Normal Brand is seeking a hard-working, personable Keyholder for our Kansas City Plaza store. This role supports the Store Manager, leads a sales team, and ensures an engaging, on-brand shopping experience.

Part-time hours (20-30/week) with potential for up to 40 hours during peak season. Experience in fashion/apparel and Shopify POS strongly preferred. Join us to help make every customer day better and have fun while driving revenue.

Qualifications

• 2+ years of retail management experience.
• Fashion/apparel industry experience.
• Passion for making people happy.
• Proficiency with Shopify and Shopify POS.
• Strong integrity.
• Excellent fashion sense.
• Self-awareness.
• Humble, Hungry, and Smart.

Responsibilities

• Inspire and lead team to deliver an excellent customer experience and revenue.
• Facilitate retail sales and suggestive sell to maximize revenue.
• Encourage suggestive selling to maximize revenue.
• Monitor sell-through on sales floor and replenish as needed.
• Maintain a clean store and merchandise to Normal standards.
• Educate and train team on product knowledge.
• Support Assistant Store Manager and Store Manager on initiatives.
• Promote a safe and clean environment for customers and staff.

Skills

Retail management

Customer service

Sales skills

Shopify

Interpersonal skills

Tools

Shopify POS

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. Our retail brick-and-mortar store in Kansas City is located on the Plaza and we want a hard working, personable, goal-oriented Keyholder. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.

Responsibilities

• "Our goal is to make peoples' day better, sell clothes, and have FUN!"
• Inspire and lead team to deliver an excellent customer experience and revenue
• Facilitate retail sales and suggestive sell to maximize revenue
• Encourage suggestive selling to maximize revenue
• Monitor sell through on sales floor and replenish as needed
• Maintain a clean store and merchandise to Normal standards
• Educate and train team on product knowledge
• Support Assistant Store Manager and Store Manager on initiatives
• Promote a safe and clean environment for customers and staff
• Embrace an environment that is respectful in communication
• Responsible for securing store

• Eager to learn through feedback and solve problems in a fast-paced environment
• Hard working, team player, and goal oriented
• People person - approachable, friendlyli>
• Team player, goal oriented, and positive
• Inventory integrity
• Ability to adapt quickly to new systems and processes
• Flexible availability, nights, weekends and holidays
• 20-30 hours a week to maintain part-time status, up to 40 hours during peak business

What will make you stand out

• 2+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

• Paid hourly and bi-weekly
• Full time eligible for 401k and health benefits
• Bonus opportunities
• Employee Discount