Key Holder (Part-Time)

The Normal Brand; Denver (CO); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Employee Discount

Bonus opportunities

Job summary

The Normal Brand in Denver is hiring a Keyholder to lead the team and ensure exceptional in-store experiences. This role focuses on achieving revenue targets through motivated teammates and proactive selling, while maintaining store standards and safety.

You will train staff on product knowledge, support the Store Manager, and foster a friendly, energetic environment. Expect a fast-paced, dynamic retail setting with teamwork at its core.

Qualifications

• 2+ years of retail management experience.
• Fashion/apparel industry experience.
• Passion for making people happy.

Responsibilities

• Inspire and lead team to deliver an excellent customer experience and revenue.
• Facilitate retail sales and suggestive sell to maximize revenue.
• Monitor sell through on sales floor and replenish as needed.
• Maintain a clean store and merchandise to Normal standards.
• Educate and train team on product knowledge.
• Support Assistant Store Manager and Store Manager on initiatives.
• Promote a safe and clean environment for customers and staff.

Skills

Retail management

Customer service orientation

Team leadership

Flexibility

Positive attitude

Tools

Shopify

Shopify POS

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. Our retail brick-and-mortar store in Denver is hiring and we want a hard working, personable, goal-oriented Keyholder. The store is an experience where a clean, enjoyable, and fun environment is of utmost importance.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire and lead team to deliver an excellent customer experience and revenue
• Facilitate retail sales and suggestive sell to maximize revenue
• Encourage suggestive selling to maximize revenue
• Monitor sell through on sales floor and replenish as needed
• Maintain a clean store and merchandise to Normal standards
• Educate and train team on product knowledge
• Support Assistant Store Manager and Store Manager on initiatives
• Promote a safe and clean environment for customers and staff
• Embrace an environment that is respectful in communication
• Responsible for securing store

What will make you stand out

• 2+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- awareness
• Humble, Hungry, and Smart

• Eager to learn through feedback and solve problems in a fast-paced environment
• Hard working, team player, and goal oriented
• People person - approachable, friendly
• Team player, goal oriented, and positive
• Inventory integrity
• Ability to adapt quickly to new systems and processes
• Flexible availability, nights, weekends and holidays

• Paid hourly and bi-weekly ($19.29/hr - $19.50/hr)
• Bonus opportunities Bonus opportunities ($320 - $960 per month)
• Employee Discount