Seasonal In-Store Concierge (Flexible Hours)

Brobston Group; Orlando (FL); On-site; USD 19,000 - 22,000; Full time

Job summary

Brobston Group seeks a friendly, customer-focused Retail Service Associate to assist shoppers at our service hub. You will support online order pickups, returns, tourism information, and in-store service appointments to ensure a smooth shopping experience.

Responsibilities include greeting customers, handling BOPIS, simple returns, and using store technology while contributing to merchandising and daily operations. This role requires adaptability and a positive attitude.

Qualifications

• Strong interpersonal and communication skills.
• Resourceful, adaptable, and able to work independently and as part of a team.
• Ability to work a flexible retail schedule, including evenings, weekends and holidays.
• Ability to stand and walk for extended periods and frequently lift or move up to 25 pounds.
• No experience required; high school diploma or equivalent encouraged.

Responsibilities

• Greet and engage customers with friendly service.
• Assist customers with Buy Online Pick-up in Store orders, simple returns, tourism info, and in-store service bookings.
• Use store technology and participate in merchandising and operational tasks.

Skills

Interpersonal skills

Communication

Teamwork

Independent work

Flexible schedule

Education

High school diploma or equivalent

Job description

Brobston Group seeks a friendly, customer-focused Retail Service Associate to assist shoppers at our service hub. You will support online order pickups, returns, tourism information, and in-store service appointments to ensure a smooth shopping experience.

Responsibilities include greeting customers, handling BOPIS, simple returns, and using store technology while contributing to merchandising and daily operations. This role requires adaptability and a positive attitude.