Seasonal Immersive Brand Ambassador — SkullPanda

Pop Mart; New York (NY); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive hourly rate

Exhibit access

Employee recognition programs

Job summary

POP MART Americas Inc. is seeking a Seasonal Brand Ambassador for the Manhattan exhibit. You will engage visitors, animate the SKULLPANDA universe, and support sales at exclusive product launches and pop-up events.

Ideal candidates have retail or events experience, enjoy fast-paced environments, and can work evenings, weekends and holidays for the full exhibit period. Hybrid on-site role in NYC with opportunities for interaction and fun.

Qualifications

• Customer-facing experience in retail, hospitality, entertainment, or events.
• Multilingual and adaptable to diverse audiences.
• Strong communication and engagement skills.
• Interest in POP MART IP and experiential retail.

Responsibilities

• Welcome guests with warmth and energy.
• Bring SKULLPANDA to life through scripted moments and interactions.
• Guide guests through immersive rooms and photo moments.
• Deliver light performances and scripted lines.
• Support interactive stations, giveaways and activations.
• Assist with events, previews, and media activations.
• Act as a subject-matter expert on POP MART IP — SKULLPANDA.
• Provide product recommendations and assist purchases.
• Manage visitor reception, ticket verification, crowd flow, and safety reminders.
• Operate POS systems and support merchandise launches.

Skills

Customer service

Multilingual

Public speaking

Retail experience

Job description

POP MART Americas Inc. is seeking a Seasonal Brand Ambassador for the Manhattan exhibit. You will engage visitors, animate the SKULLPANDA universe, and support sales at exclusive product launches and pop-up events.

Ideal candidates have retail or events experience, enjoy fast-paced environments, and can work evenings, weekends and holidays for the full exhibit period. Hybrid on-site role in NYC with opportunities for interaction and fun.